I would start by creating an AirTable (Name
, Job Title
, What would make their job easier
, What's repetitive?
, How are you measured for performance?
, What KPI's do they need to hit
)
If you ever want to take it a bit further,ย here's some notesย on user research. The more you practice, the more you'll get better.
The best people to speak to are:
- People that wanna be experts
- Have skin in the game
- Are enthusiastic about where things are going - they want to be winners or know where the winners ar